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  • Do as I say, not as I do

    9:16 am on May 8, 2013 | 0 Permalink | Comment
    Tags: stakeholder dialog, transparency, , United Nations Global Compact

    ”He that gives good advice builds with one hand. He that gives good counsel and example builds with both,” said 16th century English philosopher Francis Bacon. It would seem the UN Global Compact is in need of a second hand.

    For Executive Director Georg Kell, UNGC stated values of transparency, dialog and accountability apparently don’t apply to how the UNGC is governed.

    In his annual letter to members from January, Kell announced a radical change in the organizations’ funding strategy–shifting its model from voluntary to mandatory membership fees. No dialogue was held with UNGC signatories prior to the decision—not even with its own Local Networks. There was no transparency on why the funding strategy was developed and how the money would be used. His letter was, however, accompanied by an invoice for up to USD 15,000 for signatories with a large turnover.

    hand

    Photo by Hortulus at Flickr

    Though most companies fully understand the need for the UNGC to adjust its income to an ever-expanding organization with an urgent agenda, signatories found reason to question the way the UNGC approached this issue. During a Local Network meeting in Geneva two weeks ago, Kell’s letter was the center of debate and meeting participants voiced the need for an inclusive approach when addressing the organization’s strategic issues.

    The epilogue? Kell has since backed down and his proposal has been temporarily suspended. The UNGC is now committed to working with its Local Networks on developing a revised collaborative funding model that is to be presented to signatories in September.

    One’s own advice is sometimes the hardest to take, Mr. Kell, but mistakes like these will take years from which to recover. The additional income will come in handy to fund all the stakeholder dialogue you’ll need to recapture the trust you’ve lost over the last couple of months.

     
  • Corporate responsibility: protecting the bottom line

    9:10 am on November 19, 2012 | 0 Permalink | Comment
    Tags: accoun, , ethical business practices, risk management, stakeholder, transparency

    Following a week in which BBC executives in the UK have squirmed to offload responsibility in the wake of the vile Jimmy Savile child sex scandal, HSBC fights new allegations of unethical business practices in Jersey, and BP has agreed to $4.5bn in fines relating to the Deepwater Horizon disaster in the US, the case for corporate responsibility (CR) could not be stronger.

    For BP, this is only an interim settlement. Clean Water Act claims could see the bill rise to $21bn according to the International Herald Tribune, while Bernstein Research puts the cost of the spill as high as $41.9-59.4bn. For HSBC, the offshore accounts scandal is just the latest in a series of systemic corporate responsibility failures—from involvement in Libor-rigging and the US subprime lending crisis, to mis-selling of payment protection insurance (PPI) in the UK and money laundering in Mexico—for which the company expects fines to top $1.5bn, according to CSMonitor.com. The long-term damage to its brand may be far greater.

    These headlines showcase what happens when adequate safeguards are missing and a culture of unaccountability is allowed to grow. Of course it’s impossible to say problems like these won’t arise for companies with robust CR systems. But they’re more likely to be detected, less likely to go as spectacularly wrong, and can be resolved more swiftly, effectively and amicably when they do arise. CR has a vital role—in preventing things from going wrong as well as in helping to put them right.

    Last week also marked the 60th anniversary of what is perhaps the greatest example of abuse and atonement. Since 1952, Germany’s post-war reparations program has paid out compensation totaling US$89bn to victims of the Nazis. During this time, the agreement has been altered to make it easier for survivors to claim and the German Finance Ministry and the Claims Conference—representing the victims—have worked as partners with the shared goal of reaching as many survivors as possible. For Julius Berman, chairman of the Claims Conference, it is less about money and all about recognition. For Werner Gatzer, leader of the German negotiations, it’s all about responsibility: Germany, he claims, will only have done enough when no more survivors remain. “As long as they live, we will uphold our responsibility.”* It’s a mindset the BBC, BP and HSBC could certainly learn from.

    Five key steps can help companies stay on the right track:

    1. SUSTAINABILITY RADAR: continuously revisit your awareness of material issues, assessment of risks and regulation, grasp of global standards, and map emerging societal expectations.
    2. SYSTEMS RESILIENCE: ensure high-performance risk management, emergency response and business ethics programs are in place, supported by a positive culture of continuous improvement, where questioning and the precautionary approach are encouraged and rewarded. Integrate your sustainability priorities and values into your business goals and strategies so employees don’t face conflicting expectations.
    3. STAKEHOLDER RESPONSIVENESS: engage with relevant stakeholders around materiality and risk monitoring to increase awareness, improve management and build a shared sense of responsibility, partnership and collaboration for when things go wrong.
    4. REPUTATION & GOODWILL: don’t take trust for granted—it’s hard to put a value on it until it’s gone. Invest boldly in preventing CR lapses and make transparency a core principle.
    5. ACTIVE ACCOUNTABILITY: when things do go wrong, be the first to acknowledge it, and respond quickly and visibly to put things right. Direct efforts into finding out how it happened and ensuring it never happens again, not into trying to offload the blame or cover up misdemeanors.

    Your bottom line will thank you for it.

    *[IHT, Sat-Sun Nov 17-18 2012; p.3]

     

     
  • Transparency in Supply Chains legislation presented in the UK

    10:09 pm on June 14, 2012 | 1 Permalink | Comment
    Tags: , supply chains, transparency

    June 12th was World Day against Child Labour and was marked with a lively panel discussion on Guardian Sustainable Business. The discussion and subsequent commentary highlight both how difficult it can be to eradicate the worse forms of child labour – and that knee-jerk reactions to exit supply chains with these types of risks is not the most productive response. Companies are now encouraged to use their influence in communities to persuade suppliers to provide decent jobs for parents and caretakers and to ensure schooling for children at risk.

    This week is a good time, then, to introduce the Eradication of Slavery (UK Companies Supply Chains) Bill. If it becomes law, it would require large companies operating in the UK to report annually on slavery, human trafficking and exploitation in their supply chains, and on what steps they are taking to address this.

    Modeled on similar legislation from California (see blog post here), the law would apply to retailers and manufacturers with global turnovers exceeding £100m and require them to:

    * Report on the steps they are taking to evaluate and address the risk of slavery in their supply chains.

    * Declare whether or not they are auditing suppliers.

    * Insure their suppliers certify that all materials used in their products meet the national legal requirements regarding slavery, human trafficking and exploitation.

    * Provide training on the issues for those responsible for suppliers

    * Ensure that procedures were in place for dealing with suppliers who do not comply.

    The burden is not fundamentally a regulatory one; it is a responsibility to report.  However, the proposed bill goes one important step further than reporting. If companies uncover slavery or trafficking in their supply chains, they will be required to help the victims and to include this in their reports.

    In the past 25 years, the existence of modern forms of slavery has grown. From child labourers on west African cocoa farms to Chinese prisoners being exported to the Maldives to build infrastructure projects, slavery is thriving around the world. As consumers, we enjoy the cheap products that forced labor has helped to deliver .

    The Transparency in Supply Chains Law in California and now this proposed bill in the UK aim to ensure that consumers know when forced labour has been used to make a product that they buy. Armed with that knowledge, they might well choose an alternative.

    The proposed bill was presented to Parliament on May 16th, 2012.

     


     
  • Sustainability Trends - here's 5 to watch

    3:39 am on June 23, 2011 | 0 Permalink | Comment
    Tags: BOP, reporting, shared value, societal good, sustainability trends, traceability, transparency

    Fabian Pattberg’s latest blog posts the results of a recent survey on the hottest CSR trends of 2011. Top of the list in his snapshot poll: social media, supply chain, stakeholder engagement and reporting.

    Hot they may be, but these issues have been at a steady boil for some time on the sustainable business cooker.

    So instead, what are the issues that are building up to a boil? Here, One Stone sees another set of trends at work:

    1. Fear of ‘none’, goal of ‘zero’
    Recognition that megadrivers like population and economic growth are threatening natural resource supplies, is driving companies to innovate and set ‘zero’ and ‘neutrality’ goals for water, waste, carbon, etc. By way of example, note Coca-Cola’s goal to “Replenish to nature and communities,” by 2020, “an amount of water equivalent to what is used in our finished beverages.” Scarcity is the mother of economy.

    2. Telling Tales
    A marriage between digital technology and demand for traceability is spawning hyper-transparency – allowing consumers to dip into product origins and pathways as never before. Like Brazil’s Aurora Coopercentral, whose newly-launched Ultra Heat Treated milk product carries a unique code printed on each package enabling retailers and consumers to access information on product origin via an internet portal. Or ReMakes eco-friendly placemats, which feature a smartphone-readable QR code: when you scan the QR symbol, a webpage URL appears, linking you to more information.

    3. From ‘products’ to ‘Goods
    Stu Hart’s pioneering ‘base of pyramid’ work and Michael Porter’s ‘creating shared value’ are making market inroads: companies are now running with the idea of generating a profit by solving societal needs, including meeting the Millennium Development Goals. The title of telecoms giant Ericsson’s latest sustainability report – Technology for Good – is a case in point.

    4. From exhortation to implementation
    Sustainability leader companies know what they need to do, now they just have to actually do it – and this is pushing employee behaviour change and motivation, and organisational transformation into the spotlight. Finding the right combination of change levers – carrot and stick – for your corporate culture is the challenge.

    5. A diet of MMMs
    The Pattberg survey threw up reporting as a hot trend – we would qualify this with 3 Ms – maturity, mainstreaming, and mandatory. As uptake of sustainable business tools spreads and gathers momentum, a convergence is taking place – reflected in the International Integrated Reporting Committee (IRRC)’s remit of developing triple bottom line accounting standards by 2020, and the uptake, from Denmark to California, of ‘report or explain’ legislation. If GRI is right, this will be coming to a regulator near you, soon.

    We’ll stop there. What are YOUR top 5 sustainability trends for 2011?

     
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